'TextMyFood' Gets Your Waiter's Attention, via Text Message

The next time you find yourself trying to get the attention of a flighty waitress at a crowded restaurant, you might want to put down your hand and pull out your cell phone. Some restaurants have begun implementing a program called 'TextMyFood,' a service that allows patrons to directly communicate with their servers via text message. With 'TextMyFood,' customers can place orders, ask questions, or command the attention of a given server, all with a few taps of their thumbs.

Servers using the text-based system admit that it's convenient for busy shifts, but some worry that it may depersonalize the dining experience. "As a server, I would rather want to go to the guest and talk to them face to face and ask them what they would like instead of getting it through a computer," said Kristina Henry, a server at Charlie's Kitchen, a bar in Cambridge, Massachusetts that recently implemented 'TextMyFood.'

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'TextMyFood' Gets Your Waiter's Attention, via Text Message originally appeared on Switched on Tue, 18 Jan 2011 09:20:00 EST. Please see our terms for use of feeds.

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