Verizon Has Best Call Quality Across Nation, Says J.D. Power Survey

In a recent survery released by J.D. Power, customers named Verizon Wireless the service provider with the best call quality in four of six regions across America. Verizon tied with AT&T for best customer satisfaction in another region, and U.S. Cellular was named the best carrier in the other. The survey, which canvassed 26,000 cell phone owners between July and December 2010, used seven factors to crown its call quality champ: dropped calls, static and interference, failed call connection on the first attempt, voice distortion, echoes, delayed voicemail notification and delayed text mesage notification.

Verizon Has Best Call Quality Across Nation, Says J.D. Power Survey originally appeared on Switched on Mon, 07 Mar 2011 11:50:00 EST. Please see our terms for use of feeds.

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